We’re very happy that you’ve trusted us enough to buy something from our shop, and of course we dearly hope that you fall in love with it as soon as you get it!
If that’s not the case however – no problem! Just return the product to us at the below address, as long as it’s not more than 30 days after your purchase, and we’ll refund it, no questions asked.
More details see below!
Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused (it’s okay if you’ve tried it on a couple of times and/or worn it once) and in the same condition that you received it.
To complete your return, we require a receipt or proof of purchase.
Please do not send the product back to where it was sent from, as we have most of our apparel products, for example, printed on demand for us. Instead:
PLEASE SEND UNWANTED ITEMS TO
Noel Maurice | indieRepublik | Zehlendorfer Damm 97C | 14532 | Kleinmachnow
There are certain situations where only partial refunds are granted:
- Book with obvious signs of use
- CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
- Any item that is returned more than 30 days after delivery
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a week.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us via Whatsapp / Signal / Telegram on +49 1573 745 7915 OR write to us via email at firstname.lastname@example.org.
To return your product, you should mail your product to: Noel Maurice | indieRepublik | Zehlendorfer Damm 97C | 14532 | Kleinmachnow.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Contact us at email@example.com for questions related to refunds and returns.